Terms & Conditions

Pello Capital is a trading name of Pello Capital Limited, company number 5267797. Pello Capital Limited is authorised and regulated by the Financial Conduct Authority (“FCA”) with Financial Services register number 449720 and is a member of the London Stock Exchange (LSE) and Nex Exchange.

Pello Capital (hereinafter referred to as “Pello”) is committed to protecting your personal data and has applied enhanced security measures on this website and in its general business practices.

When you use this website, general information about your browsing behaviour here may be captured. Any form-based information you supply, which can include personally identifiable information such as your name, contact information and financial status, is sent to us for storage using Secure Socket Layer (SSL) encryption for your greater peace of mind.

Some financial information about you can be required for credit assessment and to determine your suitability to our offerings.

For you to become a registered user of this website, Pello requires a valid email address from you in order to send you your login information. Your email address will not be passed on to third parties, but may be used by Pello or other group companies in relation to its products (including any marketing campaigns related to these products). If you do not wish to receive such marketing material please send an email to info@pellocapital.com stating so.

According to the law, Pello employees are obliged to treat your information as confidential and may not pass on or use confidential information about you without justification.

Please note that in certain cases, Pello is required to pass on information to the public authorities, for example the tax authorities.

Information about customer relationships will only be disclosed to third parties if Pello is entitled to disclose the information or has obtained the customer’s written consent.

Pello can disclose the following information:

  • General customer data, such as name, address and personal registration number, to companies carrying out administrative tasks for Pello.
  • General customer data about corporate customers to financial companies subject to professional secrecy, for the purpose of marketing and advisory services.

In addition, in accordance with the provisions of the Data Protection Act, you have a right to be informed of the data that Pello holds about you. Pello may charge a fee for providing you such information upon request.

Pello may pass on information if you have given your consent. You can revoke your consent at any time.

If it is proven that our information about you is incorrect, we will of course correct it immediately. We will also immediately inform anyone who may have received this information of the error.

If you have any questions or concerns, please call us on +44 (0) 203 700 2500.

Website Terms and Conditions


Website terms of use



These terms of use (“Terms”) (together with the documents referred to in them) tells you the terms on which you may make use of our website www.pellocapital.com (“our site”), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these Terms carefully before you start to use our site. We recommend that you print a copy of these Terms for future reference.

By using our site, you confirm that you accept these Terms and that you agree to comply with them. This will be a legally binding agreement.

If you do not agree to these Terms, you should not use our site.


In addition to these Terms, you should also refer to::

  • our privacy policy, please see here (“Privacy Policy”) which gives you information about how we process your personal data; and
  • our cookie policy, please see here (“Cookie Policy”) which sets out information about cookies on our site. These Terms, the Privacy Policy and the Cookies Policy are the “Site Agreements”.

Certain general provisions of these Terms apply to all the Site Agreements.


www.pellocapital.com is a site operated by Pello Capital (“we” or “us”).  We are incorporated in England and Wales under company number 05267797 and our registered address and principal place of business is at 4th Floor, St Swithins Lane, London EC4N 8AD. Our VAT number is 880224142.

Pello Capital is a trading name of Pello Capital Limited. Pello Capital Limited is authorised and regulated by the Financial Conduct Authority (“FCA”)under the UK Financial Services and Markets Act 2000 (“FSMA”), firm reference number 449720.

Certain services are provided to those investing via the site by Jarvis Investment Management Limited (“Jarvis”). Jarvis is authorised and regulated by the FCA under number 116413. Jarvis is a company incorporated in England and Wales under number 01844601 and its registered office is at 78 Mount Ephraim, Royal Tunbridge Wells, Kent TN4 8BS. It may have separate terms of use for any website or services it offers and these can be viewed at www.jarvisim.co.uk.


We may revise these Terms at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.


We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our site.


Our site is made available free of charge, though charges may be applicable to those who offer or make investments via the site and charges may be incurred for custody and other services provided by Jarvis.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We will, however, in accordance with FCA Rules, make reasonable efforts to maintain the site to optimize your user experience.  Access to our site is permitted on a temporary basis. Subject to FCA Rules, we may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms and other applicable terms and conditions (including without limitation the Site Agreements), and that they comply with them.


If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@pellocapital.com.


Except as stated in these Terms, all intellectual property rights in our site or its contents are owned or controlled by us (or by a third party with whom we have a licensing agreement). You acquire no intellectual property rights by using the site.

You may print and download extracts from our site for your personal use. You must not download or reuse any part of our site (including without limitation any text, graphics, images, sound clips, video clips or page layouts (“Site Content”) for any commercial purpose without our express consent in writing. You should not use any Site Content other than in its original context. You must not modify in any way any Site Content which you have downloaded.


The content on our site is not intended to amount to advice (whether investment advice or otherwise) or any personal recommendation on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our site is accurate, complete or up-to-date.


Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources and such links shall not constitute endorsement or approval of any sites and resources provided by third parties.


You may use our site only for lawful purposes.  You may not use our site::

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards below.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree not to access without authority, interfere with, damage or disrupt:

  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

We may from time to time provide interactive services on our site, including, without limitation:

  • Chat rooms.
  • Bulletin boards.
  • Forums.
  • Blogs.
  • Reviews.

(“Interactive Services”).

Where we do provide any Interactive Service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users from third parties when they use any Interactive Service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any Interactive Service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by a user in contravention of our content standards, whether the service is moderated or not.

Where we do moderate an Interactive Service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.


Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must not submit any material which is, or which links to other material which:

  • Contains any material that is defamatory of any person.
  • Contains any material that is obscene, offensive, hateful or inflammatory.
  • Promotes sexually explicit material.
  • Promotes violence.
  • Promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringes any copyright, database right or trade mark of any other person.
  • Is likely to deceive any person.
  • Is made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promotes any illegal activity.
  • Is threatening, abuses or invades another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Is likely to harass, upset, embarrass, alarm or annoy any other person.
  • Is used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Gives the impression that they emanate from us, if this is not the case.
  • Advocates promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse; or

Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in these Terms

The views expressed by other users on our site do not represent our views or values.


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in these Terms.

If you wish to make any use of content on our site other than that set out above, please contactinfo@pellocapital.com.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law (including any liability which cannot be excluded under FCA Rules). To the extent that these Terms are inconsistent with FCA Rules then FCA Rules shall take precedence.

We will do our best to maintain the operation of our site in accordance with what could be expected from a web site operated with reasonable care and skill. We cannot and do not accept any responsibility for the computer equipment and telecommunications services that you use to access our site.

We will not be liable under these terms of use for any loss or damage caused by us or our employees or agents in circumstances where:

  • we have not carried out our obligations under these terms of use negligently;
  • there is no breach of a legal duty of care owed to you by us or by any of our employees or agents;
  • such loss or damage is not a reasonably foreseeable result of any such breach; and
  • there is any increase in loss or damage that results from breach by you of any provision of these terms of use.

We accept no responsibility for matters beyond our reasonable control including but not limited to the failure of the equipment or services of an internet service provider; the failure of any host equipment; the failure of any telecommunications network; failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorised access, theft, operator errors, severe weather, earthquakes or natural disasters, strikes or other labour problems, wars, or governmental restrictions.

Subject to FCA Rules, and to the fullest extent permitted by law, we expressly exclude liability for any direct or indirect loss or damage, incurred by any user who uses our site in the course of any trade or business in connection, with the use, inability to use or the results of the use of our site, any web sites linked to it and any material posted on it, including, without limitation, any liability for:

  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • bankruptcy;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

We will determine, in our discretion, whether there has been a breach of these Terms through your use of our site.  When a breach of these Terms has occurred, we may take such action as we deem appropriate including (without limitation):

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions reasonably taken in response to these Terms.


If you have any concerns about material that appears on our site, please contact info@pellocapital.com.


If you are a consumer, please note that these Terms and the provisions of the Site Agreements, their subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms and the provisions of the Site Agreements, their subject matter and formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


If you breach these Terms and/or the provisions of the site Agreements and we take no action, we shall still be entitled to enforce our rights in other situations when you breach these Terms.

If any part of these Terms and/or any provision of the Site Agreements are found to be unlawful, invalid or otherwise unenforceable, that provision shall be deemed severed from these Terms or the relevant provision of the Site Agreements and shall not affect the validity or enforceability of the remaining provisions of these Terms or the relevant Site Agreement.


To contact us, please email info@pellocapital.com.

Thank you for visiting our site.


Pello Capital Limited offers investments and services to clients, which are primarily considered to be high risk investments. Some investments such as contracts for difference use leverage which can magnify gains but equally can magnify losses. Leveraged products may lose investors more than the amount they initially invested. This website is provided for information purposes only. It is not an offer to sell, or a solicitation of an offer to buy, any security, nor enter into any agreement or contract with Pello Capital Limited. All information provided is indicative and subject to market conditions and availability. Not all financial products are suitable for all investors. Before entering into any transaction you should ensure that you understand and have made an independent assessment of the suitability and appropriateness of the transaction into which you are entering and the nature and extent of your exposure to risk of loss in light of your own objectives, financial and operational resources and other relevant circumstances. You should take such independent investigations and such professional advice as you consider necessary or appropriate for such purpose. Past performance is no indicator of future success.

Pello Capital Limited, company number 5267797. Pello Capital Limited is authorised and regulated by the Financial Conduct Authority (FCA) with Financial Services register number 449720 and is a member of the London Stock Exchange (LSE) and Nex Exchange.